Becoming a Plymouth Homes 4 Let Tenant
You can contact us directly by phone on 01752 317408 or by email at firstname.lastname@example.org. Our phones are staffed between 11.30 am & 2.00 pm Monday - Friday. You can leave a message outside of those times and we'll get back to you as soon as someone is availablePH4L
Plymouth Homes 4 Let also has good links for tenants with:
You will need to provide references for your tenancy: normally this will be a past landlord reference and employer reference. Any prospective tenant with a history of anti-social behaviour or rent arrears will be considered on their individual circumstances.
The tenancy provided will usually be a six monthly renewable Assured Short-hold Tenancy agreement (AST). You will have security of tenure for a six month period, which is renewable by both parties on condition that you adhere to terms and conditions within your tenancy.
Information for tenants experiencing hardship
Water Debt Gateway – Based at Plymouth Guild, can offer advice and assistance with
o Debt prevention/ reducing ongoing charges
o Debt solutions – Grants, payment & debt reduction plan
Contact: Tel. 01752 241082 / 241083 or email to email@example.com or firstname.lastname@example.org
Plymouth Energy Community ( Or Cosy Devon in the rest of Devon)
o Offer Energy Debt Advice
o Can help with grants to clear energy debts (of over £50)
o Switching service – Assist with getting the best deal (using My Utility Genius)
o Advice and home visits to help with using storage heaters, programming timers etc
www.plymouthcommunityenergy.com or contact: Tel. 01752 477 117
Energy Best Deal
o www.goenergyshopping.co.uk – Ofgem guide to comparison sites, rated for confidence and impartiality. Suppliers include:
* Spark energy, who are prepayment meter specialists
* Ebico, who have a tariff with no standing charges.
(We are not recommending these suppliers specifically – just highlighting the services they offer particularly relevant to people with prepayment meters)
o Switching whilst on debt: If you have energy debts under £500 (including on prepayment meters), or disputed debts, you can still switch energy suppliers.
ECO scheme (‘Energy Companies Obligation’)
o Help with solid & cavity wall insulation
o Affordable Warmth scheme – including help with boiler repairs & replacements
o Help with insulation/glazing depending on postcode/income
Contact the Energy Saving Advice Service 0300 123 1234
Priority Services Register – for disabled, pensionable aged, chronically sick and vulnerable people:
o Help with relocation of or changing energy meter
o Bill nominee scheme – a copy of all bills get sent to a nominated person
o Advance notice & support during energy supply interruptions
o Free gas appliance safety check.
General hardship and debt information:
National Debtline – 0808 808 4000 (free help and advice forpeople dealing with debt)
Money Advice Service - 0300 500 5000 (free service helping people manage their money)
Turn2us – www.turn2us.org.uk (can assist with access to benefits and grants)
CAB Advice Guide www.adviceguide.org.uk – a very useful online resource Citizen’s Advice Bureau. If you have access to the internet (you can also get computer access at your local library) you can look here before contacting the CAB direct.
o They cover a huge range of topics including housing, legal matters, debts and financial issues, healthcare and benefits.
o They also have very useful Sample letters – you can fill in details about the problem, and the tool produces a complete letter containing correct and relevant references.
Citizen’s Advice Bureau / Advice Plymouth Drop-ins:
Ernest English House, Buckwell Street, Plymouth PL1 2DA : Mon - Fri 9am-5pm, open on Thurs till 8pm
o Can assist with DBS costs for job applicants
o Can assist with medical report fees for benefit inquiries etc
o Hold hardship funds for gas & electric top-ups
o Grants of c. £100 for people on income-based benefits ‘struggling to keep warm’
PH4L Properties for Rent
Take a look at our Properties for Rent page, or contact us directly for the most up-to-the-minute information.
30 Dale Road
Information for PH4L Tenants
During weekday office hours please call 01752 317408
Out of office hours (inc. weekends), if there is a specific problem with your property, please text 07909 233 376. Please note that this phone is not answered but is checked 2 times a day.
For emergencies (at any time):
In case of a fire please call 999
Gas Emergency 0800 111 999
Police Non-emergencies 101
Domestic Violence 0808 2000 247
If you have a water leak turn off your stop cock and contact South West Water.